Thank you for choosing Sixth Light Perception LLC. We are committed to providing safe, fast, and reliable delivery services to our customers in the United States. This shipping policy applies to all orders for women's sleepwear placed through our website.
I. Shipping Coverage
Currently, Sixth Light Perception LLC offers shipping services exclusively within the United States.
Our shipping coverage includes:
The 48 contiguous United States
Alaska
Hawaii
We do not currently offer international shipping outside of the United States.
II. Order Processing Time
Processing begins once payment is successfully received and the order review is complete.
Order processing time: 1–3 business days
Weekends and U.S. federal holidays are not included in the processing time.
Once processing is complete, we hand the items over to our logistics partners for delivery and send you an email containing order confirmation and tracking information.
III. Delivery Time
Estimated delivery time for orders within the United States:
Standard Shipping: 3–7 business days
Actual delivery times may vary based on the following factors:
Distance between the delivery address and the distribution center;
Weather conditions;
High shipping volumes during holidays;
Logistics carrier operations.
We strive to ensure orders arrive within the estimated timeframe but cannot guarantee against delays caused by logistics carriers or factors beyond our control.
IV. Logistics Partners
To ensure the safe and timely delivery of orders, Sixth Light Perception LLC partners with several professional logistics providers in the U.S., including but not limited to:
UPS (United Parcel Service)
FedEx (Federal Express)
USPS (United States Postal Service)
DHL
We select the most suitable shipping method based on the delivery address, product type, and delivery efficiency.
V. Order Tracking
Once your order has shipped, we will provide you with a tracking number.
You can check your order's delivery status via:
The tracking link in your order confirmation email;
The logistics carrier's official website;
Contacting our customer service team.
If you have not received your items after the estimated delivery time has passed, please contact us promptly, and we will assist you in checking the status of your order.
VI. Delivery Address Requirements
When placing an order, please ensure that you provide accurate and complete delivery information, including:
Recipient's name;
Street address;
City;
State;
ZIP code;
Contact phone number. The customer may be responsible for costs associated with delivery failures, returns, or re-shipments caused by the provision of an incorrect address.
VII. Lost or Damaged Packages
If any of the following issues occur during the shipment of your order:
Package loss;
Product damage;
Receipt of incorrect items;
Please contact us as soon as possible after receiving the shipment and provide:
Order number;
Photos of the product(s);
Package details.
Once the situation is verified, we will provide a solution based on the specific circumstances.
VIII. Delivery Delays
Delivery delays may occur due to the following:
Severe weather;
Natural disasters;
Logistics carrier service disruptions;
Increased order volume during holidays;
Customs or government inspections (if applicable).
Sixth Light Perception LLC will actively assist customers in resolving issues regarding uncontrollable delays caused by logistics partners but assumes no liability for such unforeseen delays.
IX. Order Cancellation
If you need to cancel your order, please contact us as soon as possible after submission.
Once an order has entered the processing or shipping stage, it may no longer be possible to cancel it. Orders that have already been shipped must be handled in accordance with our return policy.
Thank you for choosing Sixth Light Perception LLC. We remain committed to providing you with a safe, convenient, and efficient delivery experience within the United States.