- What products does Sixth Light Perception LLC sell?
We specialize in women’s sleepwear designed for sleeping, relaxing, lounging, and comfortable everyday home wear.
- Where do you ship?
We currently ship within the United States only.
We do not currently offer international shipping.
- How quickly will my order be processed?
Orders are generally processed on the same business day when received before the applicable processing cutoff.
Orders placed after the cutoff, on weekends, or on holidays may be processed on the next business day.
- How long does shipping take?
Standard delivery generally takes approximately 2 business days after order processing.
Actual delivery times may vary depending on the carrier, destination, weather, holidays, and other circumstances.
- Which shipping carriers do you use?
Depending on the order and destination, we may use USPS, UPS, FedEx, or another reputable carrier.
- Can I return my sleepwear?
Yes. Eligible products may generally be returned within 30 days of delivery.
For hygiene reasons, standard returns generally require the product to be unworn, unwashed, unused, and in its original condition.
- What if I receive a defective or damaged product?
Please contact us as soon as possible and provide your order information and photographs when requested.
After reviewing the issue, we will provide an appropriate solution.
- Who pays return shipping?
For standard returns due to customer preference, sizing, or similar reasons, the customer may be responsible for return shipping.
If the return results from our error or a confirmed defective or damaged product, we will cover reasonable return shipping costs or provide another appropriate solution.
- How long does a refund take?
Approved refunds are generally processed within 3 business days after the returned product has been received and inspected.
Your payment provider may require additional time to post the refund to your account.
- Can I cancel my order?
If you need to cancel an order, contact us as soon as possible.
We will try to accommodate cancellation requests before the order has been processed or shipped. Once an order has been processed or shipped, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.
- Are your products sold through a subscription?
No.
All products sold by Sixth Light Perception LLC are one-time purchases. We do not currently operate a recurring subscription or automatic-renewal program.
- How can I contact customer service?
You can contact us at:
Email: cameron@sixthlightperceptionllc.com
Phone: +1 (619) 983-3839