Sixth Light Perception LLC wants customers to have a satisfactory shopping experience. This Return & Refund Policy explains when women’s sleepwear may be returned and how refunds are handled.
- 30-Day Return Period
Customers may request a return within 30 days of receiving the order.
Return requests submitted after 30 days may not be accepted unless otherwise required by applicable law.
- Return Conditions
For standard returns, products should be:
Unworn
Unwashed
Unused
In original condition
Returned with applicable original packaging, tags, or accessories where reasonably available
Because sleepwear is a personal-wear product, we may refuse a standard return when the item has been worn, washed, used, or otherwise returned in a condition that prevents resale.
This restriction does not limit rights relating to defective, damaged, or incorrectly supplied products.
- Defective or Damaged Products
If you receive a defective or damaged product, please contact us promptly.
Please provide:
Order number
Description of the problem
Photographs of the product and packaging when requested
After review, we may provide a replacement, refund, or other appropriate remedy.
- Incorrect Product
If we send you the wrong product, please contact us as soon as possible.
After confirming the error, we will provide an appropriate resolution.
- Return Shipping Costs
For a standard return due to a change of mind, preference, sizing choice, or similar reason, the customer may be responsible for return shipping costs unless otherwise stated at the time of purchase.
If the return is caused by our error, such as an incorrect item, or by a confirmed product defect or damage, Sixth Light Perception LLC will cover reasonable return shipping costs or provide an appropriate return solution.
- How to Request a Return
To request a return, contact:
Email: cameron@sixthlightperceptionllc.com
Phone: +1 (619) 983-3839
Please include your order number and the reason for the return.
Do not send a return package to our business address before receiving return instructions.
- Return Approval
We may review the returned product before approving a refund.
Products that do not meet the applicable return conditions may be rejected or may receive a partial refund where permitted by law.
- Refund Processing
Once an approved return has been received and inspected, refunds are generally processed within 3 business days.
The time required for the refund to appear in the customer’s original payment account depends on the customer’s payment provider or financial institution.
- Original Payment Method
Approved refunds will generally be issued to the original payment method used for the purchase.
- Exchanges
If an exchange is available for the relevant product, customers may contact us to determine whether the requested size, color, or replacement item is available.
An exchange may not be available when inventory is limited.
- Non-Returnable Situations
Unless otherwise required by applicable law, a return may not be accepted when:
The return is requested after the applicable 30-day period
The item has been worn or washed
The item has been damaged by the customer
The item is missing essential components or packaging where such components are reasonably necessary
The product shows signs of use inconsistent with a reasonable inspection
These restrictions do not apply to rights that cannot legally be excluded, including applicable rights concerning defective or incorrectly supplied goods.
- Contact Us
Sixth Light Perception LLC
1084 Regatta Pt
Hercules, CA 94547
United States
Phone: +1 (619) 983-3839
Email: cameron@sixthlightperceptionllc.com